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Shipping & Cancellation

1. Scope

This Shipping & Delivery Policy applies to all digital products and services purchased through our website, including but not limited to:

  • Digital downloads (reports, templates, ebooks)

  • Service deliverables (SEO audits, social media calendars, campaign analytics)

  • Subscription-based tools or access

  • Online courses or training modules

Note: Physical shipping is not applicable unless explicitly stated (e.g., printed collateral or branded merchandise)

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number (if provided through contact forms).

  • Usage Data: Browser type, IP address, pages visited, time spent on the site (collected via analytics tools).

  • Cookies: Small data files stored on your device to improve site performance and user experience.

2. Digital Delivery

All digital products and deliverables are delivered electronically. Delivery may occur via:

  • Email attachment

  • Download link on order confirmation page

  • Access to a secured client portal

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number (if provided through contact forms).

  • Usage Data: Browser type, IP address, pages visited, time spent on the site (collected via analytics tools).

  • Cookies: Small data files stored on your device to improve site performance and user experience.

3. Access Credentials

For any digital portal or subscription:

  • Login credentials will be emailed within the delivery time frame.

  • Users are responsible for safeguarding their login details.

  • Lost credentials can be reset via support request.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number (if provided through contact forms).

  • Usage Data: Browser type, IP address, pages visited, time spent on the site (collected via analytics tools).

  • Cookies: Small data files stored on your device to improve site performance and user experience.

Cancellation and refund

1. General Principles

  • Digital products and services are non-tangible and often delivered instantly.

  • Cancellations and refunds must be requested within defined timelines and conditions.

  • Once delivered, digital products are typically non-refundable due to the ease of duplication.


2. Digital Products
                             Situation                                                                                                                     Policy
                     Download link not accessed                                                                                 Full refund if requested within 24 hours
                     Download used/started                                                                                          No refund
                     Technical issues accessing content                                                                 Support provided; refund evaluated case-by-case

If you experience issues accessing a digital product, contact support immediately.

3. Services & Subscriptions
Project Services (e.g., SEO, Campaign Management)

  • Cancellation before project start: Full refund of upfront payment.

  • Cancellation after project start: Refund on unused portion based on work completed.

  • Work completed up to cancellation is non-refundable.

Subscription Services

  • Subscriptions renew automatically.

  • You may cancel at any time before the next billing cycle.

  • No refund for time already billed.

  • Pro-rated refunds may be considered at our discretion.


4. How to Request Cancellation
To request cancellation or refund:

  1. Email: rsikar887@gmail.com

  2. Include:

    • Order number

    • Reason for cancellation

    • Supporting evidence (if applicable)

Requests are typically processed within 3–7 business days.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number (if provided through contact forms).

  • Usage Data: Browser type, IP address, pages visited, time spent on the site (collected via analytics tools).

  • Cookies: Small data files stored on your device to improve site performance and user experience.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

DEVOPS
Email: rsikar887@gmail.com
Website: https://nishadevops.com

Phone : +918107014232

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number (if provided through contact forms).

  • Usage Data: Browser type, IP address, pages visited, time spent on the site (collected via analytics tools).

  • Cookies: Small data files stored on your device to improve site performance and user experience.

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